A Message to InfinityMist Australia Members
Notice of Product Price Adjustment
Dear InfinityMist Members,
Thank you for being part of the InfinityMist Australia community.
Since the very beginning, InfinityMist has been built around a simple belief:our members come first.
We are committed to offering high-value products, fair pricing, and reliable service that you can trust. Every order and every message of support truly matters to us.
Today, we would like to communicate an upcoming price adjustment with complete transparency. This was not an easy decision — but it is a carefully considered one, made to ensure continued product availability and service quality under current circumstances.
Why are prices being adjusted?
In recent months, operating conditions for Australian warehouse fulfillment have changed noticeably.
Australia customs regulations have become more stringent, while peak-season logistics demand has continued to rise. As a result, the overall operating costs of our Australian warehouse have increased, including:
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Higher sea and air freight costs
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Increased customs inspection frequency
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Greater inventory and fulfillment risk during peak season
As a brand that has always prioritised member experience, our first intention was to absorb these additional costs internally.
However, to ensure that Australian warehouse stock remains readily available, orders can be dispatched promptly for urgent needs, and local delivery continues to meet the efficiency and reliability standards our members expect, a reasonable and minimal adjustment has become the most responsible choice under current circumstances.
This is not our original intention — but at this moment, it is the best decision to protect service continuity, product availability, and the overall member experience we are committed to maintaining.
We sincerely appreciate your understanding.
Price Adjustment Details
1️⃣ Australian Warehouse Products
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All in-stock Australian warehouse items will increase by AUD 1
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This adjustment does not affect any existing member benefits, including:
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Member discounts
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Promotional offers
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Loyalty points and rewards
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2️⃣ China Warehouse Products — Member-Exclusive Benefit
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As a thank-you for your continued support, we have arranged a limited-time member subsidy
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All non-promotional China warehouse products will be reduced by AUD 1
- The selling price will be directly reduced by AUD 1 (no additional redemption required)
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Member discounts and benefits can still be stacked
👉 Enjoy double savings: lower prices + member perks
Effective Date
📅 Effective from 16 December
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Orders placed before this date will be charged at the current prices
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If you are planning to purchase Australian warehouse items soon, we recommend placing your order before the adjustment takes effect
Our Honest Shopping Tip for Members
If delivery time is not urgent, we genuinely recommend shopping from the China warehouse section.
You’ll save AUD 1 instantly, plus enjoy all your member benefits — offering the best overall value.
We also want to make a clear promise:
Once peak season ends and logistics costs stabilise, Australian warehouse prices will be reviewed and reduced accordingly, and members will be notified first via email and member-only channels.
A Final Word
InfinityMist’s growth is only possible because of your trust and support. While we understand this adjustment may cause inconvenience for some members, please know that we are always striving to strike the fairest balance between price, product quality, and service reliability.
If you have any questions, our customer support and member service channels are always open. Every piece of feedback matters to us.
Thank you for your understanding and for growing with InfinityMist.
Our members will always be our most valued partners.
Warm regards,
InfinityMist Australia Member Team
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